Contact Us

We are always happy to hear from our customers.

Whether you have questions about our products, need assistance with an order, would like shipping information, require support regarding returns, or simply want to learn more about HammockHarbor, our customer support team is here to help.

Customer Support

Email:
support@HammockHarbor.store

Phone:
+1 (604) 703-8656

Business Address:
49322 Neville Rd
Chilliwack, BC
Canada

Customer Service Hours

Monday – Friday
9:00 AM – 6:00 PM

Saturday
10:00 AM – 4:00 PM

Sunday & Public Holidays
Closed

How Can We Help?

Our support team can assist with:

Order status updates

Shipping and delivery questions

Product recommendations

Returns and refund requests

Product information and specifications

General inquiries

Website assistance

Customer feedback and suggestions

Before Contacting Us

To help us provide faster service, please include the following information whenever possible:

Full Name

Order Number

Email Address Used During Checkout

Description of Your Inquiry

Photos (if related to product issues)

Our team strives to respond to all customer inquiries as quickly as possible. Most emails receive a response within 24 to 48 business hours.

Our Commitment

At HammockHarbor, customer satisfaction is one of our highest priorities. We are dedicated to providing professional, friendly, and efficient support throughout your shopping experience.

Your feedback helps us improve our products, services, and overall customer experience. We value every customer and appreciate the opportunity to assist you.

Thank you for choosing HammockHarbor.

We look forward to serving you and helping make your outdoor adventures more comfortable and enjoyable.

Warm regards,

The HammockHarbor Customer Support Team

support@HammockHarbor.store
+1 (604) 703-8656